Case study: A leading Insurance Company's India
subsidiary System Integration Testing
Comprehensive Software Testing
& System Audits
Software validation and verification services cover integration
& system testing, user acceptance testing and performance
testing for various insurance applications. We work with
customers to develop automation strategies for function
and performance testing, and provide expertise and resources
for specific industry standard insurance applications.
This leading insurance company undertook implementation of
Ingenium, and several additional collaborative system
for collection management, agency management compensation
& incentives, workflow system, interfaces for near
real time updates to agency through SMS, Palm, Reporting
& OLAP system and Financial accounting system. All
these systems were in need to be integrated and tested for
integrity and data migration from existing system.
In addition, there were significant customization
and process flows done for it, which was
also in need of validation.
A team of consultants planned out a way to simulate
the business operations for 5 years. This covered
all phases of the policy, from new business to maturity.
This cradle-to-grave simulation approach went through
all types of new business processes with all possible
variations for underwriting, through lapses and renewals,
through disability, waivers, death or maturity. Daily,
fortnightly, month-end and year-end batch jobs were
also covered. For each transaction - triggered either
manually or by batch, the consequences for the policy,
for the owner, for the agent, the outgoing documents,
and the internal accounting were identified. Impact
on reporting and analytics were also identified.
A plan was made for executing these transactions
across all the transaction systems: INGENIUM, the
Agency Admin System, the Collections Systems, the
Financial Accounting System, the Workflow System.
Impact on all related systems and outputs were identified
This acceptance testing provides the basis for ensuring
that this company could go live on a major change
across all its operational systems in a big-bang fashion.